Sweepstakes Rules

These Sweepstakes Rules explain how sweepstakes play works at Moonspin Casino, who can participate, how to get Sweeps Coins, how promotions run, and how prize redemptions work. The goal is clarity and fairness, so you always know what to expect before you spin the reels.

Nothing on this page is meant to promise winnings. Sweepstakes-style play involves risk, and results always vary.

Eligibility Basics - Who Can Play, and Who Cannot

To participate in sweepstakes play at Moonspin Casino, you must meet all eligibility requirements at the time you register, play, and redeem prizes.

You are generally eligible if you:

• Are at least 18 years old, or the legal age of majority where you live, whichever is higher
• Are physically located in an eligible state or territory when you access the platform
• Can successfully complete identity verification when requested
• Are not using the site on behalf of someone else

Moonspin Casino may restrict or refuse service if you do not meet eligibility requirements, if your account information cannot be verified, or if your play activity suggests prohibited behavior.

Geographic Limitations - Where Sweepstakes Play Is Not Available

Sweepstakes eligibility depends on your physical location, not just your mailing address. Moonspin Casino’s sweepstakes promotions are available in the United States, excluding:

• Washington
• Idaho
• Michigan
• Montana
• Nevada
• North Dakota

If you travel, you may be able to access sweepstakes play only while you are physically in an eligible location. Location checks may be used to enforce these rules, and attempting to bypass them can lead to disqualification and account suspension.

Account Registration Rules - One Account, One Player, One Fair Shot

To keep play fair and secure, Moonspin Casino generally allows one account per person. That means you should not create multiple accounts, and you should not share an account with anyone else, including friends or family.

When you register, you agree that:

• The information you provide is accurate and up to date
• You are registering for yourself, not as an agent for someone else
• You will maintain control of your login credentials
• You will not sell, transfer, or “lend” your account

Moonspin Casino may treat duplicate, linked, or coordinated accounts as a breach of these rules, even if they were created using different emails, devices, or payment methods.

Understanding Gold Coins and Sweeps Coins - What They Are and How They Work

Moonspin Casino uses two types of virtual currency:

Gold Coins (GC) are used for “for-fun” play and do not have redemption value.

Sweeps Coins (SC) are used for sweepstakes-style play. When you meet applicable playthrough requirements and complete verification, eligible SC can become redeemable for prizes.

Sweeps Coins are separate from Gold Coins. This separation is part of how sweepstakes promotions operate and helps keep the rules transparent.

For an overview of the platform and how gameplay feels on mobile and desktop, see the internal review page: Moonspin Casino.

No Purchase Necessary - Your Free Methods of Entry (AMOE)

No purchase is necessary to enter or participate in sweepstakes promotions where required by law. Moonspin Casino offers free methods to obtain Sweeps Coins, commonly referred to as Alternative Methods of Entry.

A key free option is the mail-in request program:

You may submit a handwritten request card by postal mail to the designated address in Manchester, New Hampshire. Each approved request typically awards 1 Sweeps Coin, subject to validation rules and limits set by Moonspin Casino.

Because mail-in requests must meet specific formatting and eligibility requirements, any request that is incomplete, duplicated, automated, or not handwritten may be rejected. Processing times can vary, and approvals are not guaranteed if requirements are not met.

How You Can Obtain Sweeps Coins - Free Rewards, Bonuses, and Promos

Players can receive Sweeps Coins through promotions and reward programs, including:

Welcome bonus: New players may receive 60,000 Gold Coins plus 3 Sweeps Coins, split across the first 3 days of login, typically 20,000 Gold Coins plus 1 Sweeps Coin per day. Portions that are not claimed on the correct day generally do not roll over, so consecutive logins matter.

Daily login bonus: A daily reload may offer 1,000 Gold Coins plus 0.5 Sweeps Coins. The Sweeps Coin portion is often limited to players whose balance is below 1 Sweeps Coin, and it may require a manual claim inside the rewards area. Some accounts may also need to be subscribed to marketing emails to qualify for the Sweeps Coin portion.

Rakeback: A rakeback promotion may return 5% of the house edge on every bet. This is usually credited automatically and may not carry wagering requirements.

Referral rewards: You may earn a commission based on the house edge of a referred player’s wagers when your friend signs up through your unique referral link.

Challenges and free spins promos: Some promotions, such as a multiplier challenge, may award free spins when you hit specific targets on Moonspin Originals. Winnings from free spins may have a 1x playthrough requirement before becoming redeemable.

Promotions can change, pause, or end at any time, and each promo can have its own terms, limits, and eligibility checks.

Playthrough Requirements - When SC Becomes Redeemable

Some Sweeps Coin awards require you to play them through before they can be redeemed. A common standard is a 1x playthrough on Sweeps Coins.

In practical terms, that typically means you need to wager the awarded Sweeps Coins amount one time across eligible games before the balance can shift to redeemable Sweeps Coins.

Unless a specific promotion states otherwise, Moonspin Casino generally applies playthrough evenly across games, including slots, table games, and Originals. If a promo has different rules, the promo’s terms control.

Sweepstakes Promotions - How They Operate Day to Day

Sweepstakes promotions are designed to reward participation while keeping the environment balanced for everyone. Here’s what to expect:

Promos may be automatic, manual claim, or milestone-triggered. For example, the welcome package is often automatic after verification and daily login, while the daily bonus typically requires you to click a claim button.

Promos may be “drip-fed.” The welcome reward can be split across multiple days rather than arriving as one lump sum.

Promos may be limited by time, location, device, or account status. If your account is flagged for review, access to certain promotions may be restricted until the review is complete.

If you ever suspect a promo did not credit correctly, contact support through live chat, the FAQ section, or email at “support@moonspin.us.”

Redemption Rules - Minimums, Maximums, and What to Expect

Before you request a prize redemption, you must have enough redeemable Sweeps Coins and meet verification requirements.

Common redemption standards include:

Minimum redemption: 100 Sweeps Coins (typically equivalent to $100).

Maximum redemption: usually up to $10,000 per day.

State-specific limits: players located in Florida and New York may be limited to a maximum of $5,000 per distinct redemption period.

Redemption limits and processing times may vary based on verification status, payment method, banking checks, fraud prevention reviews, and platform rules. Moonspin Casino may also require that your play history shows normal recreational play patterns before approving redemptions.

Verification (KYC) - Why It’s Required and What You’ll Need

Identity verification helps protect players, prevent fraud, and support lawful sweepstakes operations. Moonspin Casino generally requires KYC before any Sweeps Coins can be redeemed.

Verification may include:

• Proof of identity (such as a government-issued photo identification)
• Proof of address (such as a recent utility bill or bank statement)
• Payment method verification, when relevant
• Age confirmation

All information must match your account details. If your name, address, or date of birth is incorrect, fix it before submitting documents to avoid delays.

Moonspin Casino may also request enhanced verification in certain situations, such as large redemption requests, changes to account details, unusual login patterns, or suspected third-party account use.

Payments and Prize Delivery - Common Methods and Practical Notes

Prize redemptions are typically delivered through approved payment channels and may be subject to additional checks. Moonspin Casino may support options such as ACH, Visa, and MasterCard, depending on eligibility and availability at the time of redemption.

To keep things smooth, use a payment method that is in your own name. Third-party withdrawals are usually not allowed, and they can trigger a review or denial of redemption.

Inactivity and Coin Expiration - Don’t Lose Track of Your Balance

To keep accounts current, Moonspin Casino may expire balances after inactivity:

• Sweeps Coins may expire after 60 days of account inactivity
• Gold Coins may expire after 90 days of account inactivity

Logging in and participating regularly helps you maintain momentum and avoid unexpected expirations.

Prohibited Activities - What Can Get You Disqualified

Moonspin Casino takes fairness and security seriously. The following activities may lead to promotion forfeiture, redemption denial, account suspension, or permanent closure:

• Creating or using multiple accounts
• Sharing accounts or playing on behalf of another person
• Using a Virtual Private Network, spoofing tools, or other methods to bypass location rules
• Chargebacks, payment disputes, or knowingly reversed transactions tied to promotional benefits
• Bonus abuse, including coordinated play to harvest free Sweeps Coins
• Automated play, scripts, bots, or any tool that manipulates gameplay
• Collusion or coordinated play designed to exploit promotions
• Providing false information or altered verification documents

If prohibited activity is suspected, Moonspin Casino may temporarily restrict withdrawals while reviewing the account.

Fraud Prevention and Security Reviews - Why Redemptions Can Be Delayed

To protect players and the platform, Moonspin Casino may perform automated and manual checks, especially around redemptions and promotional awards. Reviews may look at:

• Device and login consistency
• Location signals
• Account linkages (shared devices, addresses, payment methods, or patterns)
• Unusual betting behavior that suggests abuse rather than normal play

These checks are meant to maintain balance and fairness across the sweepstakes system. If your account is selected for review, responding quickly to support requests is the fastest path to resolution.

Account Suspension, Forfeiture, and Disqualification - When It Can Happen

Moonspin Casino may suspend, restrict, or close an account, and may void Sweeps Coins, bonuses, and pending redemptions, if:

• You violate these rules or a specific promotion’s terms
• You fail verification, refuse verification, or submit unverifiable documents
• Your account shows signs of fraud, abuse, or prohibited behavior
• Legal or regulatory requirements require restriction in your location
• The platform detects security risks tied to your account

If an account is closed for rules violations, any remaining promotional balances may be forfeited.

Responsible Play Tools - Keep It Fun, Keep It Controlled

Sweepstakes play should stay enjoyable and within your budget. If you want more control, use responsible play tools such as deposit limits, session reminders, time-outs, or self-exclusion, when available. Taking breaks is a smart way to keep your play balanced, especially during high-energy promos.

Moonspin Casino’s sweepstakes rules are built to offer clarity and protect fair participation. If anything feels uncertain before you play or redeem, check the promo terms, confirm your location eligibility, and reach out to support for a straight answer before you commit your time or funds.